In my career I have worked on MANY different software applications. Once i got over the panic of joining an established team as well as...

A Heuristic Evaluation is a usability method that helps to identify usability issues and gaps in the UI. It specifically involves...

Personas are generally an internal tool created from user research (empathy maps, research, and anecdotal information directly from...

Welcome to the scary, frustrating, nerve-wracking, insidious, and confusing world of patent submission. Ok, so it’s really none of those...

Empathy Map: A UX method to gain direct insight into a user's or user segment's day to day experience. An Empathy Map is a direct...

When I first started in big data at IBM years ago, I was terrified. What terrified me was, conceptually, how to handle and surface...

Skeuomorphism: noun, an ornament or design on an object copied from a form of the object when made from another material or by other...

One Summer day when I was about 15, my Dad and I were driving back to our rural home in Western NY state. Dad pulled the extended cab,...